Scratch, WIN & Smile! Contest
                  OFFICIAL CONTEST RULES
                
NO PURCHASE NECESSARY TO ENTER OR WIN.
                  1. SPONSOR: The Scratch, WIN &  Smile! Contest (the “Contest”) is sponsored by YWE Management Inc.  doing business as Menchie’s Frozen Yogurt, 259 Yorkland Road, 3rd  Floor, Toronto, Ontario, M2J 5B2 (“Sponsor”).   This Contest is not sponsored, endorsed, administered by or associated  with Facebook.
                
2. ELIGIBILITY: The Contest is open to legal  residents of Canada who have reached the age of majority in their province or  territory of residence at the time of entry, with the exception of employees of  the Sponsor, its parent, related and affiliated companies, subsidiaries,  departments or agencies, franchisees, suppliers, advertising and promotional  agencies, contest administrators, and any other parties engaged in the  development, production or distribution of Contest materials and those living  in the same household.  By participating  in this Contest, entrants acknowledge compliance with, and agree to be bound  by, these Contest Rules.  Entrants who do  not comply with any of the Contest Rules are subject to disqualification by the  Sponsor, in the Sponsor’s sole discretion.
                  
3. CONTEST DATES AND TIMES: The Contest  begins on March 28, 2016 at  12:00 a.m. EST and ends on May 15, 2016 at 11:59 p.m. EST (“Contest End Date”)  after which time the Contest will be closed and no further entries shall be  accepted.  For limits on prize claims see  section 5.
                  
4. HOW TO ENTER: There are three ways to enter this Contest:
- In-store: During the contest period, customers who make purchases of Menchie’s frozen yogurt products will receive a Scratch, WIN & Smile! card containing a unique PIN code. Total number of PIN Code cards in stores will be 2,775,000 (25,000 for each of 111 Menchie’s locations). Customers may then visit the Scratch, WIN & Smile main landing page at www.menchies.ca/smile to access their digital Scratch, WIN & Smile card. They will have a chance to win one of five prizes (see Section 5). Entrants must provide their first name, last name, address, postal code, e-mail address and phone number before receiving a confirmation e-mail. Limit three (3) entries per day per person for in-store entries. For greater clarity, if any person purchases four or more products in-store they will still have a maximum of three entries per day based on their PIN Code cards received.
 - By e-mail (no purchase necessary): Individuals who have registered to the MySmileage Club loyalty member program will receive an e-mail with a link containing a unique identifier to the digital Scratch, WIN & Smile! contest scratch page. When they click on the Redeem Button, they will have a chance to win one of five prizes (see Section 5). Limit one entry per person based on their unique identifier.
 - Online (no purchase necessary): Any person may enter online via the Sponsor’s Facebook page, Twitter page, other social media pages or website. Entrants who click on the online contest posts will be taken to the Sponsor’s digital Scratch, WIN & Smile page. They will have a chance to win one of five prizes (see Section 5). Entrants must provide their first name, last name, address, postal code, e-mail address and phone number before receiving a confirmation e-mail. Limit three (3) entries per person per day for online entries and a total maximum of three (3) entries per person per day regardless of method of entry.
 
All entrants have the option to enter to win the Grand Prize with each valid entry.
                  For this Contest receipt of an Internet  entry occurs when the Sponsor's servers record the entry information.  Any attempt or suspected attempt to use  robotic, automatic, programmed, or otherwise, illicit means to enter the  Contest, or any other methods not authorized by these Contest Rules, for  example, but not limited to, creating multiple accounts, identities, or  registrations, all in the Sponsor’s sole discretion, shall be deemed as  tampering and may disqualify you from entering, participating and/or winning a  prize.  Entry forms that contain false or  incomplete information are void.  Entries  that are late, lost, stolen, illegible, contain false information, are damaged,  misdirected, mutilated, garbled or incomplete, altered or otherwise irregular  or that do not conform with or satisfy any or all of the conditions of the Contest  Rules are void.  Entrants grant Sponsor a  non-exclusive license to use all entries for any purpose.  No correspondence will be entered into except  with selected entrants.  Proof of  transmission (screenshots or captures, etc.) does not constitute proof of entry  or receipt of an entry.
                  5. CONTEST PRIZES: The following prizes  are available to be won in this Contest:
  Discount Prizes: (i) $1.00 off  yogurt purchase (minimum $5.00 purchase) (approximate retail value (ARV) $1.00);  (ii) 20% off yogurt purchase (minimum $5.00 purchase) (ARV $1.00); (iii) 25%  off yogurt purchase (minimum $5.00 purchase) (ARV $1.25); (iv) buy one get one  for half price yogurt purchase (ARV $2.50); and (v) $5.00 discounts on cakes  (ARV $5.00). Each Menchie’s location will have 25,000 PIN Code cards available  for distribution at the beginning of the Contest period.  All discount prizes expire seven (7) days  after awarded.  Coupons awarded to  individuals who entered with an in-store pin code card receive coupons that are  not valid that day.  They are valid the  next day for 7 days.  Prizes obtained by  making a purchase are redeemable the day after scratching the card.  On-line and MySmileage coupons are redeemable  on the day of scratching the card.  No  limit on discount prizes (will depend on number of valid entries).  Not valid with any other promotion or  discount offer.  1 coupon per  purchase.  Valid only at participating  Menchie’s locations in Canada.  All valid  discount entries will win a prize.
                  Grand Prize: One (1) one  week, seven night round trip for two to the five star Dreams Riviera Cancun  Resort & Spa in the Mayan Riviera (“Grand Prize”) (ARV up to $5,000.00).  Actual ARV will depend on departure location.
                  All winners assume any and all liability  for any injury or damage caused, or claimed to be caused, by entering,  participating in this Contest or use or redemption of a prize.  All prizes must be accepted as awarded, are  non-transferable and non-refundable, cannot be re-sold and have no cash value  or redemption value.  Prizes or any  portion thereof cannot be combined with other discounts, promotions or special  offers.  Sponsor reserves the right to  substitute an alternate prize of equal or greater value for any or all of any  prize in the event that a prize, preferred travel dates chosen by a winner or  any component of a prize is unavailable.
                  Grand Prize Rules:
                  The Grand Prize includes: (i) a travel  voucher for a round-trip economical airfare from the international airport  closest to the winner’s residence (departure cities: Vancouver, Regina,  Saskatoon, Winnipeg, Montreal, Ottawa, Toronto, St. John’s or Moncton) to  Cancun, Mexico; and (ii) a one week, seven (7) nights stay for the winner and  one guest at the all inclusive five star Dreams Riviera Cancun Resort & Spa  in the Mayan Riviera.
                  Grand Prize supplier is RedTag.ca.  Grand Prize will be selected and arranged by  Sponsor and RedTag.ca in their sole discretion.   Grand Prize does not include checked baggage charges from the airline,  insurance or anything not expressly described above.  Grand Prize winner and guest must have valid  Canadian passports for travel valid for at least six months from date of  departure and no impediment to entering Mexico or the United States of America (no  criminal charges or DUI’S).  Grand Prize  travel voucher is valid for one year from date of award.  Travel must be completed by June 1,  2017.  Blackout dates: Christmas, New  Years, March Break, Easter and any provincial, national or United States  holidays, including long weekends.   Travel must be booked within six (6) weeks prior to the Grand Prize winner’s  desired departure date.  All travel is  subject to availability.  If the Grand  Prize winner’s preferred dates are not available, alternative dates will be  provided by the Sponsor as an alternative.   Once the Grand Prize package is booked, no changes are permitted.
                  The Grand Prize winner and their guest  (or their guest’s parent/legal guardian if a minor) must execute the Sponsor’s  Declaration of Eligibility and Liability/Publicity Release and Travel Companion  Release forms prior to travel.
                  6. ODDS OF WINNING:  Instant win prizes: $1.00 off yogurt  purchase (minimum $5.00 purchase) – 1 in 3; 20% off yogurt purchase (minimum  $5.00 purchase) – 1 in 5; 25% off yogurt purchase (minimum $5.00 purchase) – 1  in 10; buy one get one ½ price yogurt purchase – 1 in 3; $5.00 off cakes – 1 in  20.  Grand Prize: odds of winning  Grand Prize depend on number of eligible entries received before contest  closes.
                  7.   SKILL TESTING QUESTION: All potential winners will be required, as a  condition to winning a prize, to correctly answer, without assistance of any  kind, whether mechanical or otherwise, the Sponsor’s time-limited, mathematical  skill-testing question, which may be administered by the Sponsor online, by  e-mail, telephone or in-store.
                  8. WINNER SELECTION AND CONFIRMATION: Instant  winners will be notified as they become eligible to win prizes.  On May 30, 2016 at 2:00 p.m. EST in Toronto,  Ontario at 1 Greensboro Drive, Suite 200, Toronto, Ontario, M9W 1C8 (“Draw  Date”) an employee, agent or other representative of the Sponsor will conduct a  random draw from all eligible entries received before Contest End Date and select  the potential Grand Prize winner (“Selected Entrant”).  The Selected Entrant will be deemed the Grand  Prize winner if they meet all of the eligibility criteria set out in these  Contest Rules.  If a Selected Entrant  does not meet the eligibility criteria, he/she will be disqualified and will  not receive a prize and another entrant will be selected by way of a random  draw from the remaining eligible entries (and subsequent potential winners, if  necessary, until an eligible entrant is selected).  Before being declared a winner, the Selected  Entrant will be required to: (i) correctly answer the Sponsor’s skill-testing  question; (ii) sign and return the Sponsor’s Declaration of Eligibility and  Liability/Publicity Release and Travel Companion Release forms; and (iii)  comply with all other Contest Rules, all in the sole discretion of Sponsor.
                  The Selected Entrant will be notified by  e-mail within one (1) business day of the draw and will be contacted using the e-mail  address provided at the time of entry into the Contest.  Up to three attempts will be made within 36  hours following the draw.  A Selected  Entrant that does not or cannot accept the Grand Prize, or does not or cannot  travel, may be forfeited and a new Selected Entrant selected by random draw, in  the Sponsor’s sole discretion.  Signed  release forms must be received by the Sponsor no later than June 6, 2016.  The Sponsor is not responsible for the  failure for any reason whatsoever of a Selected Entrant to receive notification  or for the Sponsor to receive a Selected Entrant’s response.
                  Disputes regarding identity of entrant:  If the identity of a Selected Entrant is disputed, the entry will be deemed to  have been submitted by the Authorized Account Holder (the individual assigned  to the e-mail address for the domain associated with the submitted e-mail  address).  Each Selected Entrant may be  required to provide proof that he/she is the Authorized Account Holder of the  e-mail address associated with the selected entry.
                  9. RELEASE AND INDEMNIFICATION: The  Grand Prize winner must sign the Sponsor’s Declaration of Eligibility and  Liability/Publicity Release form, and all other winners agree by accepting a  prize, to: (i) confirm compliance with the Contest Rules; (ii) agree to accept  prizes as awarded; (iii) release, discharge and hold harmless the Sponsor, its  departments and agencies, parent, related and affiliated companies,  subsidiaries, franchisees, advertising and promotional agencies, counsel,  marketing partners, Facebook and each of their respective directors, officers,  employees, shareholders, successors, sponsors, partners, licensees,  subsidiaries, agents, artists, advisors, assignees, and all others associated  with the administration, development and execution of the Contest (“Released  Parties”) from and against any and all manner of action, cause of action, claim  or demand, loss or injury, use or misuse of a prize or any travel related  thereto, and the use of the Entry by the Sponsor, suit, debt, covenant,  contract, including legal fees and expenses, whatsoever, including but not  limited to, claims based on negligence, breach of contract and fundamental breach,  failure of any third party contractor or supplier used in connection with any  aspect of the Contest to perform or deliver any goods or services, any act of  God or any other event beyond the Released Parties’ control, any  dissatisfaction of any kind by a winner with any aspect of the Contest or any  prize, liability for physical injury, death, or property damage which the  entrants, guests, their heirs, successors or assigns have, might have or could  have suffered, by reason of or arising out of the entrant’s participation in  the Contest and/or in connection with the acceptance and/or exercise by the  entrant of  a prize as awarded; and (iv)  indemnify the Released Parties against any loss, damage or expense, including  legal fees, that any of the Released Parties may suffer or incur as a result of  any non-compliance by an entrant with any of the Contest Rules or participation  in the Contest and/or in connection with the acceptance and/or exercise by an  entrant of a prize, including any travel thereto and the use of the Entry by  Sponsor.
                  The Sponsor is not responsible for: (i)  incorrect or inaccurate entry information which may affect a person’s ability  to participate in the Contest or be awarded a prize, including but not limited  to human error, technical malfunctions, lost or delayed entries for any reason,  mail failures, omission, or any combination thereof, and entries which fail to  fully comply with these Contest Rules; (ii) technical failures of any kind,  including, but not limited to malfunctions, interruptions, or disconnections in  phone lines or network hardware or software; (iii) lost, incomplete, delayed,  mutilated or misdirected entries or Declaration and Release forms; (iv) injury  or damage to the entrant’s computer or to any other individual’s computer  related to or resulting from participating in, or downloading any material  regarding the Contest or accepting a prize; (v) any injury or damage to persons  or property which may be caused, directly or indirectly, in whole or in part,  from entrant’s participation in the Contest or receipt or use or misuse of any  prize, including any travel related thereto and the use of the Entry by  Sponsor; (vi) the security or privacy of information transmitted via computer  networks or for breaches of privacy due to interference by third party computer  “hackers” or otherwise; or (vii) late, lost, misdirected or unsuccessful  efforts to notify a potential winner.
                  10. CONDUCT: The Sponsor reserves the  right, in its sole discretion, to disqualify any entrant it finds to be: (i)  violating these Contest Rules; (ii) tampering or attempting to tamper with the  entry process or the operation of the Contest; (iii) acting in an  un-sportsperson-like or disruptive manner, or with the intent to annoy, abuse,  threaten or harass any other person, all in the discretion of the Sponsor.  Any attempt by an entrant or any other  individual to undermine the legitimate operation of the Contest may be a  violation of criminal and/or civil laws.   Should any such attempt be made, the Sponsor reserves the right to seek  remedies and damages to the fullest extent permitted by law.
                  11. OTHER CONDITIONS:  The Sponsor reserves the right, subject to  the approval of the Régie des alcools, des courses et des jeux (“RACJ”), to  terminate or amend this Contest at any time and in any way, without prior  notice.  Without limiting the foregoing,  if, for any reason, the Contest is not capable of running as originally planned  for any reason, the Sponsor reserves the right, subject to the approval of the  RACJ, to cancel the Contest and conduct a random draw from all previously  received eligible entries received by the Contest End Date.  In no event will Sponsor be responsible for  awarding more prizes than advertised in accordance with these Rules.
                  Publicity and entrant information: By  participating in the Contest, entrants consent to the use of their name,  address, postal code, e-mail address, telephone number, social media handles,  comments and image, whether on videotape, photograph or any other means, for  the administration of this Contest or any publicity carried out by the Sponsor,  without further notice or compensation, as may be edited in Sponsor’s sole  discretion.  If they have agreed to  receive promotional information from the Sponsor or RedTag.ca, entrants may opt  out of receiving promotional materials and still participate in this Contest  without affecting their odds of winning.   All information provided in this Contest provided to Sponsor not  Facebook.
                  Law: The Contest is void where  prohibited by law and is subject to all applicable Canadian federal,  provincial, territorial, municipal and local laws.  For residents of Quebec, any litigation  respecting the conduct or organization of a publicity contest may be submitted  to the board for a ruling.  Any  litigation respecting the awarding of a prize may be submitted to the RACJ only  for the purpose of helping the parties reach a settlement.  For residents of all other jurisdictions,  this Contest shall be governed exclusively by the laws of the province of  Ontario and the federal laws of Canada applicable therein, and any dispute  shall be adjudicated by the courts sitting in Toronto.
                  Rule amendments: The Sponsor reserves  the right, in its sole discretion, subject to the approval of the RACJ, to  amend or modify these Contest Rules, or modify, cancel or suspend this Contest,  without prior notice for any reason whatsoever, including without limitation in  the event that any cause beyond the reasonable control of the Sponsor corrupts,  or threatens to corrupt, the security or proper administration of the Contest.
                  Intellectual Property: All intellectual  property, including but not limited to trademarks, logos, designs, promotional  materials, web pages, source codes, images, drawings, illustrations, slogans  and representations are, unless otherwise stated, owned by the Sponsor.  All rights are reserved.  Unauthorized copying or use of any  copyrighted material or other intellectual property without the express written  consent of the Sponsor is strictly prohibited.   The Sponsor’s marketing or other partners, if any, shall also have  access to and rights to reproduce, copy or otherwise use any materials  generated by this Contest or any submissions or materials generated by  entrants.
                  © YWE Management Inc. 2016.  All Rights Reserved.